Resume


QUALIFICATIONS

Collaboration  

Technology librarian with 15 years combined supervisory experience and collaborative work experience focused on integrating new technologies into higher education environments. Technology projects have included Go Pro cameras in education, 3D/Virtual Reality in the classroom, eportfolios, digitizing print objects.  Training has included writing curricula, creating content, and teeaching online and face-to-face to library professionals ranging from public libraries to academic institutions. Adjunct Trainer for Lyrasis for 5 years in topics ranging from social media, marketing, technical services, to emerging technologies, such as linked data, to libraries throughout the U.S. in addition to training and teaching, guest lectures on a variety of technology topics to nonprofits, University classes, library groups, and others. Consulting work has included Pennsylvania Public Library System, Southeast Florida Library System (SEFLIN), GPLS, Evergreen/Equinox, Brown University.

 

Leadership

Established leader with certificate credentials in Project Management, Leadership, and Six Sigma whose work as the Learning Objects Portal Manager (ATCx3 Consortia ; Athens Technical College is primary) includes software review, research and testing; training, developing best practices, workflows, and policies,  advocacy, and support for building an open community of knowledge through Open Educational Resources (OER). Work with library staff to identify grants and write grant proposals for Makerspaces/technology labs, in addition to other projects. Write monthly reports of activities, share timelines, and project progress to grant members. Additional leadership experience includes thirteen years’ experience as Head, Database Maintenance for the University of Georgia (UGA) Libraries for which responsibilities included managing and training staff, project management, liaison work with 8 campus and branch libraries, maintaining monthly and annual statistics including  data analysis of statistics and keeping established quality control standards for records and materials, contributing to the administration of the Cataloging Department, and serving as a resource on technology throughout the University community and beyond.  

 

Innovative Technology

Early adopter of 15+ years’ experience in emerging technologies, focused on the practical application of technology in libraries. Maintain an awareness of emerging trends in libraries and in technology through social media networking, reading various library related journals and news. Work has included research, alpha and beta testing of software, writing metadata and workflow standards and policies, coordinating User Experience (UX) studies in a library environment to ensure that webspaces meet the needs of the users. Significant web design experience (CSS3/HTML5/RSS); experience with XML, JQuery, Javascript and PHP; graphic design utilizing Adobe Creative Suite. Experience setting up Lynda.com, Blackboard and other LMS related accounts. Significant experience with 3D printing, digital 3D, wearables, OER, metadata (big data/ linked data / digital rights management)  in addition to traditional technologies such as desktops, mobile devices (e-readers, tablets, smart phones), apps, e-books, digital photography, social media, among others. Additional experience includes website development using content management/digital library systems (Drupal, Wordpress, Dspace, Omeka).

 

Professional Activities

Collaboration in library and IT communities with strong networks developed through committee activities and professional writing including Co-Chair of the OER Committee; Chairs of Gadget Group and Peabody Awards Review Committees; Member of 10 Weeks to a 2.0 You Social Media Training Program; Faculty Learning Communities (Emerging Technologies; Digital Storytelling); University System of Georgia: Civil Rights Digital Library and Georgia Knowledge Repository committees. Co-author of Semantic Web Technologies and Social Searching for Librarians (2012), Neal Schuman.

 

EXPERIENCE

Portal Manager, Athens Technical College/ATCx3 Consortia (Grant position) 2013-

 

Work closely with grant staff and Engineering Technology faculty to identify appropriate technology, such as Go Pro Cameras and 3D/Virtual Reality learning environments through research of tools and software, testing of resources, and training faculty in use of A/V Rovers (3D projectors), coordinating software upgrades across the Consortia schools and Elberton branch campus of ATC for the Rovers, writing procedures for use and identifying 3D software and content.

 

Research 18 opensource and commercial repository software with testing of four. Write brief reviews, curate supporting documentation, and create a pros/cons comparison of top two candidates that best meet the TAACCCT grant mandates of support for Creative Commons licensing, Open Educational Resources (OER), and accessibility. Assist Server Manager with setup of server and installed Cpanel server software tools to support test software.  Communicate progress, timelines, and workflows to all 3 grant institutions, ensuring process is inclusive.  

 

Advocate and provide guidance in Open Educational Resources explorations, including identification of training events. Coordinate activities for OpenAccess Week 2012 and Engineers Week (2012).  Additional activities include participation in the Open Textbook MOOC, creation of OER content and teaching of workshops, creation of a monthly brownbag discussion group for faculty, and collaborating with library staff in development of a Libguides and other supplementary content on OER.

 

Additional projects include creating e-portfolios using Google Sites and grant development for the library. Work with library staff to identify grant opportunities, researching technology, collaborating on budget proposal, providing overall feedback, and copyediting assistance for grant proposals.  Created creating customized e-portfolio templates for use in the First Year Seminar program and for the Career Academy Welding Program (Oglethorpe High School/Athens Technical College Faculty collaborative project) and writing e-portfolio how-to guidebooks for students and faculty.   

 

Adjunct Trainer, Lyrasis 2009-2014  

Teach in the areas of opensource software, web design, social media, and content management systems, such as Drupal, to library staff and faculty across the US, through face-to-face classes, workshops, webinars, and blended formats; write curriculum, and promotional descriptions for courses. In addition to general open classes, customized classes and workshops were created for Brown University (RDA/Cataloging), Pennsylvania State Library System (Drupal/Content Management Systems), and others. Continue to consult with a variety of libraries including the Georgia Public Library System and SEFLIN.

 

Head, Database Maintenance, University of Georgia Libraries, 2001-2013 (Librarian IV)

    Leadership:

Supervise the Database Maintenance Section (DBM) consisting of two highly production-oriented units: Marking and Maintenance (8 FTE staff; 3 student workers) through analyzing workflows, developing procedures, training, evaluating work, and collecting production statistics. Participate in library administration through departmental meetings, supervisors' meetings, and Faculty Advisory Board. Consult on workflows and coordinate training for 8 branch and campus libraries.

 

Identify data corruption and input errors through analyzing data patterns in the Libraries’ online catalog. Write Access reports using MySQL and resolve complex conversion and database discrepancies in the online catalog (GIL).  Serve as the Cataloging Department's Web Editor and work with many web groups within the Libraries and elsewhere on campus.  

 

Training:

Serve as a trainer, resource person, teacher and guest lecturer in the areas of cataloging, technology,  metadata/semantic web, opensource and cloudbased software, blogging, social media, and digital identity.  Significant contribution to the 10Weeks to a 2.0 You social media training program through establishing benchmarks, course objectives, materials, and teaching face-to-face classes.

 

Provide cataloging and technical services training for staff utilizing face-to-face sessions, webinars, procedures, and other resources. Developed e-learning technical services training You Will with GIL! : MARC (Machine Readable Cataloging), fundamentals of working in a bibliographic database, insights into workflow, and knowledge checkpoints. Tutorial was nominated for 3 peer review awards. Organize and conduct training across campus and regionally on Drupal (Content Management System) for UGA's Honors College, UGA’s Office of Public Relations, as well as the Newton County Public Library.

 

Write, revise and edit documentation for publication on the Libraries’ website. Create workflow process for documentation writing and editing of workflow procedures, best practices, technical documentation and “cheat sheets”.    Establish style sheets for Unit’s procedures of which 50+ were published on the web; with approximately 30 more related to special projects or proprietary information published on the Libraries’ intranet. Upload and organize documents on the web, maintaining an online Policy and Procedures Manual of approximately 200+ documents

 

Consult with the Director of the Owens/Environmental Design Library in collection management and technical services workflows, train staff, and provide resources for establishing workflows and processes; assist with complex and original cataloging of materials, and establish a special collections archive for rare books (2010-2013).

 

Project management:

Plan, coordinate and manage a variety of database and materials related projects including conversion cleanup, inventory of  bibliographic, holding and item information for the Libraries’ Media Department and the Georgia Room (special collections), as well as other departments. Projects range in scope from small (200-300 titles/items) to large scale (170,000 database records that did not merge properly during a data set conversion). In 2006, assist in coordinating the working group to redesign the workflow of Richard B. Russell Library for Political Research and Studies materials, including identifying materials to be cataloged and developing a project list for cataloging non-book materials.  From 2009-2010, coordinated project for cataloging and processing Senator Russell’s office library, consisting of 2889 titles, readying this materials for transfer to the Special Collections Library.

 

Document/Information Manager, Eaton SuperChargers, 2000-2001 (temporary)

Coordinate and provided online inventory database (Access) control for confidential and proprietary materials including blueprints, layouts, method sheets, work orders, models, and 3 dimensional prototypes.  Work closely with Engineers, Drafters, Quality Assurance/ Control staff and Inventory Auditors, including virtual collaboration with the Michigan Proving Grounds staff, to ensure that all materials were correct with de-accessioning, as needed, ensuring IS09001 and Six Sigma compliance. Additional duties included data entry, database maintenance, and housing all backup DAT tapes of the programming and robotic equipment.

 

Technical Services Librarian, Oxford College of Emory University (1999-2000)

Participate in all levels of technical services operations including collection management, ordering/acquisitions, cataloging and database maintenance for all formats (VHS, DVDs, monographs, serials, kits, and periodicals) in a variety of subject areas in a SIRSI catalog, assigning Dewey (DDC21) call numbers. Supervise the Cataloging Specialist and five student workers. Responsible for acquisitions budget including allocating funds, paying invoices, and reconciling annual Ebsco invoice.   Serve 10-20 hours per week on the Reference Desk, providing reference, reserves, and circulation services; additionally, serve as the Preservation Liaison for Oxford College including training in basic repair and conservation for fragile materials.  Migrated order from paper based system to online ordering processing using GOBI (Yankee Book Peddler); completed a full periodicals inventory, and eliminated an acquisitions backlog.

 

TRAINING & TEACHING

Athens Technical College

  • Go Google! Getting started with Google (2015) – Faculty & Staff  Development session

  • Omeka Overview(2013) – Grant staff

  • Cultivating Your Professional Identity(2013) – Faculty & Staff  Development session

  • Free on the Internet(2014) – Faculty & Staff Development session (Open Access Week)

  • Open Education, Open Access (2015) – Faculty & Staff Development session

  • Social CVs (2013) – Faculty & Staff Development session.Presentation on how social media can be used for networking and as a presentation of professional work.

 

Guest Lectures & Workshops

  • Digicred: Do You Have It? (2010) Journalism and Mass Communication Program, UGA, Guest lecture on social and professional networking, social media, branding, and digital identity.

  • Emerging Technologies Panel (2014) Atlanta Emerging Librarians Panel / Workshop

  • Libraries & Linked Data (2012) OCLC/Lyrasis

  • Open Systems, Closed Systems (2009) UGA Freshman Seminar, Guest lecture on social media, opensource, community source, closed systems, and open systems.

  • Social Media & Identity (2013) Guest Lecture, MLIS program, University of Florida

  • Semantic Web and the Social Web (2009) Master of Internet Technology Program, UGA, Guest lectureon metadata, the semantic web and its assumptions, as contrasted and compared with user generated content from social media sites. http://www.slideshare.net/robinfay/semantic-web-and-the-social-web

 

University of Georgia Programming

    Social Media Training

  • 10 Weeks to a 2.0 You Programs (2010; University wide: 2011):  Workshops: Blogging & Tweeting; Flash, Bam, Alakazam! Photos in a 2.0 World (Photography and Image Editing in the Cloud); both include hands on activities and assignments.   

  • Manage your Professional Identity with Social Media (2011) Workshop onprofessional identity, networking, tools, (LinkedIn, Twitter, etc.)

  • News and Events Training Sessions (2005) Session with identified training objectives, resources, and hands on exercises (Libraries’ blog / Wordpress).  Collaboration with Amy Watts, Instruction/Social Media Librarian.

  • Sharing Your Message Online Part 1: Blogging (2011) Workshop on blogging including setting up a blog (blogger), incorporating RSS and widgets; publishing automatically to Facebook and Twitter.   

  • Facebook, Privacy, and Your Digital Identity (University of Georgia Web Editors; 2009; 2010) Workshop on privacy, digital identity and Facebook.

  • Web 2.0+ and Professional Networking: Are You LinkedIn? (UGA; 2008)  Facilitated faculty panel discussion on their use of social networking across campus, focusing on professional networking purposes. Presentation also podcast.

 

Technology Training   

  • Illusion: Insights Into Visual Design Elements (Emerging Technologies Faculty Learning Community with Deborah Stanley; 2010) Presentation on color, elements of web design, and impact on user experience.  

  • Image Editing: It's not all about Photoshop(Training and Development; Trainer; 2010) Workshop on image editing in the cloud.

  • Metadata 101 (Emerging Technologies Faculty Learning Community; 2009) Overview of metadata as used on the web and by library communities.  

  • Reading the MARC Code: Understanding the Cataloging Record Training Session (2007) Session on reading and interpreting a MARC catalog record from the OPAC viewpoint, its relationship to the Libraries’ catalog, as well as tips for interpreting the technical display of a bibliographic, holding, and item record. Geared towards all staff; encore presentation in 2013 as Secrets of the Catalog.

  • Simplify Your Inbox: Making RSS Work For You (Panel Discussion Facilitator, 2009) Facilitate discussion on RSS including Google Reader and reducing email through RSS feeds.

 

Conference Presentations

GLA/COMO/SELA Highlights

  • Making the Digital Connection: Linked Data & Libraries (2012) Panel presentation with Laura Akerman (Emory) and Doug Goans (Georgia Tech) discussing linked data projects  in libraries, including SIMILE

  • One Voice, Many Channels: Blogging and Tweeting for Libraries (2010) Explores tweeting and blogging by academic libraries for sharing news, events, outreach, PR, marketing, and as a community building tool. Co-presented with Amy Watts, Instruction/Social Media Librarian.

  • The Future of Cataloging (2014)  – GLA Technical Services Panel

  • Your voice: Professional Networking using Social Media (2010) Presentation on digital identity, reputation management, privacy, influence, and branding.

 

Conference Attendance (Selected):

  • American Library Association (ALA), 2004-2007

  • Council on Media Organizations (COMO)/Georgia Library Association (GLA): 2001-2014

  • Digital Library Federation, 2014

  • Global Conference on Information Literacy, 2012

  • ISTE (International Society of Technology in Education), 2014

  • OpenED 2014 International Conference

  • OSCON 2014 (OpenSource Conference)

  • Learning Technologies Showcase (UGA), 2006-2012

  • Social Media for Government National Conference (Invitational presenter) , 2010; 2012

  • Symposium on the Future of the Textbook (2014; Invitational Conference)

  • Undergraduate Research (Institutional Repositories), Kennesaw State (2011)

SELECTED COMITTEE WORK

Athens Technical College Committees

  • Engineers Week Committee Member 2014

  • OpenAccessWeek 2014 Coordinator

  • OER Committee Co-chair, 2014-

  • Library Grants Group Member 2014-

  • ATC Professional Development Committee Member, 2013-

 

Georgia Library Association (GLA) / American Library Association (ALA)  

  • ALA New Member’s Round Table (NMRT) Resume Reviewer, 2001-2008

  • GLA TSIG (Technical Services Interest Group); Chair (2001-2002); Resources Web Developer, 2001-2006

 

University System of Georgia (USG)/Board of Regents Committees

  • CRDL (Civil Rights Digital Library Initiative) Committee Memberships: Portal Group, (2006-2007); Metadata Group (2006-2007); CRDL/WGBH LOM (Learning Objects Metadata) Task Force (2006): Investigate Learning Objects metadata schemas and develop guidelines for implementation for educational resources.

  • GALILEO Knowledge Repository (GKR) Committee Memberships: Content and Metadata, 2009-2013; Technical Oversight, 2007-2013 :  Assist in continuing development of Dublin Core metadata guidelines for the state wide institutional repository and assist in evaluating content digitization requests, as needed.  Previously, the Metadata Group, (member, 2004–2005): wrote Dublin Core Metadata Guidelines for the USG system wide Institutional Repository and discussed best practices on institutional and state levels.  

  • GILFind OPAC Committee, Member, 2009-2013: : Contribute to system wide effort to customize VuFind to better meet library needs, expand VuFind usage to all USG libraries, and assist in marketing. Serve as the test coordinator for the University of Georgia (2009) through identifying potential testing participants, outreach to testing participants, collecting results, and collocating results for the committee. This was an extensive test with a time frame of 10 days.

 

University of Georgia Committees

    Chair

  • Committee on Faculty Organization and Governance (FOG), (Libraries, 2006-2007): Review Faculty By-Laws and conducted a survey of faculty committee participation to gain a better sense of professional activities. Findings and a final report presented to FAB (Faculty Advisory Board) and to the Director of the Libraries.  

  • Committee on Professional Development & Research (PDR), Chair, 2002-2004; Web Designer, 2001-2004: Developed library wide programming and training, set meetings, and coordinated projects including The Mentor Program. Additionally, worked to organize PDR through developing programming templates.  As web designer redesigned and updated the website.

  • E-books Committee (Libraries), 2010-2012: Investigate access to electronic books, review e-books, and coordinate effort to provide better access, facilitating ease of use. Set meetings and coordinate agenda topics.

  • Emerging Technologies Group (Libraries), 2005-2009: Explore new technologies as used by libraries making recommendations as needed. Coordinate group activities and meetings. This group split into the Gadgets Group (Mobile Development) and the Social Media Group.

  • Gadgets Group (Libraries), 2011-2013:  Evaluate new mobile technologies, apps, and platforms, with an eye towards expanding services. Test and evaluate in-house developed mobile app for the library; test new technology and make technology purchasing recommendations.

  • Libraries’ Blog, 2005-2013:  Setup and tested installations (2005). Developed CSS/PHP templates; assisted drafting user guidelines for posting and writing content (2005). Work closely with content editors and administer the Libraries’ Wordpress blog. http://www.libs.uga.edu/blog/

  • Peabody Awards Review Committees: Radio Overflow, 2010; Entertainment Television, 2011; 2012; Public Service Message/Web Site Overflow, 2013: Review entries; write brief critiques and nomination recommendations. Chair duties include coordinating meetings, supervising student assistant, making recommendations, and editing all committee materials for submission to the Peabody Board.  

Participation:

  • 10Weeks to a 2.0 You (UGA); 2011:  Restructure and scale UGA Libraries’ program to campus wide in collaboration with Training & Development. Create lesson templates, coordinate instruction, and teach on blogging, image editing, and digital identity.  

  • Asset Awards Committee (Libraries): Exhibit Committee, 2010; Graphic Designer (web), 2006; Asset Awards Exhibit, 2010: Provide graphics including logos, ballots, voting box and assisting with promotional materials, in addition web design support.

  • ETD (Electronic Theses & Dissertations Database hosted by the UGA Libraries), Public Interface Group, 2007-2013: Graphic design/CSS support in addition to coordinating meetings and providing usability feedback.  

  • Emerging Technologies in Higher Education (UGA Faculty Learning Community), 2008: Selected group of faculty from across campus to discuss the uses of new technologies in higher education. One year group.   

  • Library Learning Group, Founding Member, 2010-2012: Core member to investigate social media training, develop and participate in an internal training program for library staff (10 Weeks to a 2.0 You) to build awareness of social media, especially as used within the UGA Libraries.

  • National Association of Professional Women, 2015-

  • Shift to Visual (UGA Faculty Learning Community), 2009:  Selected group of faculty from across campus to explore the rise of digital visual media and its impact on culture, learning, and higher education. One year membership.

  • Social Media Group (UGA), 2009-2013: Evaluate the use of social media and identity ways to become more cohesive; evaluate social media best policies and practices in academia.

  • Storytelling (UGA Faculty Learning Community), 2010:  Selected group of faculty from across campus to explore the use of storytelling in higher education. One year membership.

  • Web Advisory Group (Libraries), 2004-2013: Participate in monthly Web Advisory Group (WAG) meetings contributing knowledge and expertise in the areas of databases, website design, RSS feeds and APIs, opensource, and social media. Participate in a variety of projects including design of the Libraries homepage, the Libraries blog, and assisting departmental web editors, as applicable.  

PUBLISHING

Publications

Articles

  • GLEAN, Contributing Author (Georgia Public Libraries Magazine), 2015-

  • New Georgia Encyclopedia, Author, 2003-2007 Research and write entries for the NGE in the categories of art: Atlanta College of Art,  Albany Museum of Art, Chattahoochee Valley Art Museum, Gertrude Herbert Institute of Art, Modern Museum of Art of Georgia, and Spelman College Museum of Fine Art and entertainment: Charles Coburn, Susan Hayward, and Joanne Woodward.

  • Stressed! (Organize or Reorganize your life (in 2 parts) in GLQ Quarterly, v. 50 and v.51.

Books

  • Semantic Web Technologies and Social Search for Librarians, Neal Schuman (part of Tech Set II), 2012.

  • When do I have Time to be Professionally Active (essay in Time and Project Management Strategies for Librarians, Scarecrow Press, 2013)

  • Why Isn’t My Book on the Shelf and Other Mysteries of the Library (essay in Radical Cataloging: Challenges and Possibilities, McFarland, 2007)

Design

  • Athens Humane Society, 2004-2006 Graphic design for Dessert Social & Art Auction for reproduction on the web and/or print, including items such as coffee mugs.

Radio/Media

  • WREK (Georgia Tech Radio) Interviews: Episode 196: Handling New Media; Our Metadata Trail; and The Semantic Web on Lost in the Stacks (the Library Radio Rock n Roll Show, 2012-2014).

Reviews

ALA/NMRT Resume Reviewer (2001-2006)

Affordable Learning Georgia Proposal Reviewer (2015)

Digital Frontiers Conference Peer Reviewer (2014), University of North Texas

GLQ Quarterly Article Reviewer (2013)

The Tech Static, Technology/Web 2.0 Book Reviewer, 2008 (Site closed; reviews picked up by vendors)

 

CONSULTING

Robin Fay Consulting: SEFLIN (2014-) Consult on library workflow issues and questions primarily technical services related; provide face to face and online training as applicable. GPLS (2014-) Provide research and feedback on Learning Management Systems and Learning Object Repositories.  Various other consulting on Wordpress, SEO/Metadata for small business websites, among others.  

 

Metadata consulting: USG/DLG/GALILEO: Collections: Highlander Photographs (2006); Learning Objects (2007); DLG (Digital Library of Georgia), University of Georgia/GALILEO, Metadata Moonlighters, Member (2004-2008) Provide metadata services through reviewing and determining Library of Congress subject headings (controlled vocabulary key words), contributing to Name authority control (Library of Congress controlled access points), and providing description for photographs (JPGs), oral archives (MP3s), scanned maps (JPGs), Learning Objects, among other formats. Projects include Hall County Historical Photographs Collection, 1936 Gainesville Tornado: Disaster and Recover Project and Sanborn Fire Maps, among others.

 

 DUCATION

Master of Library and Information Science, 1999, University of South Carolina:  Emphasis on project management, technology, information literacy, information architecture, and cataloging.

B.A. English,  University of Georgia: Emphasis on Victorian and Gothic Literature; Art History

 

Additional coursework: Master of Instructional Design & Development (graduate level coursework), 2004-2005, University of Georgia: Emphasis in learning theories, teaching techniques, and pedagogy and design

Training Highlights:

    • Basic Digital Stewardship Workshop, 2006

    • CSS Training/Workshop with Chris Schmidt (UGA/Terry College of Business), 2009

    • Open Textbook MOOC (BCCampus), 2015

    • Programming for the Web (UGA; Graduate Level Computer Science Class; 2008)

    • Adobe Creative Series, UGA Training & Development, 2008

    • Advanced/Studio; Drawing I and II, UGA Continuing Education (2002-2009).

       

Awards/Certificates:

Six Sigma Yellow Belt (2014)

Blue Sock Award (2005) (Peer Award for best design), Instructional Technology Program

Managerial Leadership Certificate (2006), UGA Training & Development

Project Management Certificate (2008), UGA Training & Development

 

ASSET (UGA Libraries Peer Award; Selected Nominations)

Best Group Collaboration/Group:  10Weeks to a Web 2.0 You Group (2010) ; Web Advisory Group (2007); UGA Institutional Repository Working Group (2011); Small Group Collaboration (Tifton Branch Cataloging; 2012);  Large Group Collaboration (Homepage Redesign; Web Advisory Group; 2012)

Excellence/Innovation in Service: Group nomination: Cataloging Department Supervisors, 2011; Award for Metadata Moonlighters (2006)

Excellence in Use of Technology: Cataloging Training Tutorial (Individual nomination; nominated twice; 2007)

Excellence in Training and Instruction: Group nomination; 10Weeks to a Web 2.0 You Group (2010)

Supervisor of the Year (Individual nominations: 2007; 2008; 2010)